process & shipping
From proof to delivery, we make every step of the ordering experience seamless, reliable, and stress-free.
browse by
Order, shipping & tracking
From order placement to doorstep delivery, we make the process easy, transparent, and reliable. Our team ensures every detail is handled with care, and you’ll stay informed every step of the way.
Step 1: Place Your Order
Browse our product selection and customize your item with engraving, color, or design options. Submit your order online or speak with a team member for guided support.
Step 2: Production & Proofing
Once we receive your order, we’ll send a digital proof for your approval. Upon confirmation, your item goes into production with quality checks built into each step.
Step 3: Shipping & Tracking
As soon as your order ships, you’ll receive tracking information via email. We use trusted carriers to ensure fast and secure delivery.
our process
Craftsmanship, communication, and care are at the core of how we work. Whether you're ordering a single award or a large custom run, our process is designed to be seamless and dependable.
Step 1: Connect & Collaborate
Tell us about your needs, timelines, and vision. We’ll recommend the best products and engraving options for your occasion.
Step 2: Design & Approval
Our design team prepares custom layouts or proofs based on your input. You’ll be able to review, request edits, and approve the final design before we move forward.
Step 3: Production & Delivery
With everything approved, we carefully craft your items using precision equipment and finish them by hand. Your completed order is packed securely and shipped promptly.
general faqs
Have questions about our products, process, or custom options? We’ve got answers to help you get started with confidence.
What types of employee recognition awards do you offer?
We offer a wide range of customizable awards including plaques, acrylic trophies, glass and crystal awards, and personalized corporate gifts. All are designed to help businesses honor excellence and celebrate achievements.
Can I include my company logo on custom awards?
Yes! We provide free logo setup and engraving on most products. Just upload your logo when placing an order or let our design team assist you—no setup fees or hidden charges.
How long does it take to receive custom engraved awards?
Most orders are produced and shipped within 5–7 business days after proof approval. Rush production and expedited shipping options are available if you’re working with a tight deadline.
What is the best material for high-end corporate awards?
Crystal and glass awards are popular choices for executive-level recognition, while acrylic and wood plaques offer a balance of elegance and affordability. Our team can help you choose the best material for your occasion and budget.
Do you offer bulk discounts for corporate orders?
Yes, we offer volume discounts for large or recurring corporate recognition programs. Contact us directly for custom pricing based on your order size and product selection.
art & logo requirements
Vector Files
Vector files are preferred. Accepted formats include .AI, .EPS, .SVG, and high-resolution PDFs. This ensures crisp, scalable engraving and printing.
Raster Images
Raster images (JPG, PNG, TIFF) must be high resolution. Minimum 300 DPI at actual size for best results—blurry or pixelated files may not be usable.
Outline Fonts
Convert all fonts to outlines. This ensures no unexpected font changes during the engraving process.
Flat Images
Avoid using shadows, gradients, or fine color blends in logos intended for engraving. These don’t reproduce well in laser or rotary methods.
Pantone Colors
For color printing or sublimation, please include Pantone® color codes if color-matching is important to your brand.
Labeling
All artwork should be submitted with clear labeling, including the award type and recipient details (if applicable).
Bleed
Keep critical text and design elements at least 0.25" from edges. This ensures nothing is trimmed or obscured during production.
Special Instructions
Include any special layout instructions (e.g., center logo above name, align left, stacked text) in your order notes or proofing request.
Design Help
Need help with design? We offer free graphic setup and basic design support to ensure your artwork looks its best.
Order, shipping & tracking
From order placement to doorstep delivery, we make the process easy, transparent, and reliable. Our team ensures every detail is handled with care, and you’ll stay informed every step of the way.
Step 1: Place Your Order
Browse our product selection and customize your item with engraving, color, or design options. Submit your order online or speak with a team member for guided support.
Step 2: Production & Proofing
Once we receive your order, we’ll send a digital proof for your approval. Upon confirmation, your item goes into production with quality checks built into each step.
Step 3: Shipping & Tracking
As soon as your order ships, you’ll receive tracking information via email. We use trusted carriers to ensure fast and secure delivery.
our process
Craftsmanship, communication, and care are at the core of how we work. Whether you're ordering a single award or a large custom run, our process is designed to be seamless and dependable.
Step 1: Connect & Collaborate
Tell us about your needs, timelines, and vision. We’ll recommend the best products and engraving options for your occasion.
Step 2: Design & Approval
Our design team prepares custom layouts or proofs based on your input. You’ll be able to review, request edits, and approve the final design before we move forward.
Step 3: Production & Delivery
With everything approved, we carefully craft your items using precision equipment and finish them by hand. Your completed order is packed securely and shipped promptly.
general faqs
Have questions about our products, process, or custom options? We’ve got answers to help you get started with confidence.
What types of employee recognition awards do you offer?
We offer a wide range of customizable awards including plaques, acrylic trophies, glass and crystal awards, and personalized corporate gifts. All are designed to help businesses honor excellence and celebrate achievements.
Can I include my company logo on custom awards?
Yes! We provide free logo setup and engraving on most products. Just upload your logo when placing an order or let our design team assist you—no setup fees or hidden charges.
How long does it take to receive custom engraved awards?
Most orders are produced and shipped within 5–7 business days after proof approval. Rush production and expedited shipping options are available if you’re working with a tight deadline.
What is the best material for high-end corporate awards?
Crystal and glass awards are popular choices for executive-level recognition, while acrylic and wood plaques offer a balance of elegance and affordability. Our team can help you choose the best material for your occasion and budget.
Do you offer bulk discounts for corporate orders?
Yes, we offer volume discounts for large or recurring corporate recognition programs. Contact us directly for custom pricing based on your order size and product selection.
art & logo requirements
Vector Files
Vector files are preferred. Accepted formats include .AI, .EPS, .SVG, and high-resolution PDFs. This ensures crisp, scalable engraving and printing.
Raster Images
Raster images (JPG, PNG, TIFF) must be high resolution. Minimum 300 DPI at actual size for best results—blurry or pixelated files may not be usable.
Outline Fonts
Convert all fonts to outlines. This ensures no unexpected font changes during the engraving process.
Flat Images
Avoid using shadows, gradients, or fine color blends in logos intended for engraving. These don’t reproduce well in laser or rotary methods.
Pantone Colors
For color printing or sublimation, please include Pantone® color codes if color-matching is important to your brand.
Labeling
All artwork should be submitted with clear labeling, including the award type and recipient details (if applicable).
Bleed
Keep critical text and design elements at least 0.25" from edges. This ensures nothing is trimmed or obscured during production.
Special Instructions
Include any special layout instructions (e.g., center logo above name, align left, stacked text) in your order notes or proofing request.
Design Help
Need help with design? We offer free graphic setup and basic design support to ensure your artwork looks its best.
have any other questions? we’re here to help!
Whether you’re planning ahead or need a last-minute order, our team is ready to guide you through every step.